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Rated: NR    Format: DVD (2 discs)    Viewing Time Approx: 56 min
This program reviews the life of Dr. W. Edwards Deming, his education, professional career, and the origin of his philosophy. Dr. Deming's theories and teachings provide a foundation for managing for continual improvement, including his Fourteen Points For Management, which are presented and discussed using simplified cartoon-illustration. The program also profiles Dr. Deming's personal life and work ethic, and summarizes his teachings about competition, building trust, and systems thinking. These issues are discussed in relation to some commonly held attitudes and beliefs that characterize the traditional American approach to management and interfere with improvement.